Paperwork shouldn’t be the reason your leasing team misses a tour. We’re joined by Sarah Kopp, Director of Sales at Foxen, for a candid conversation about what actually clogs up multifamily operations and what happens when owners and operators build the technology they wish existed.
Sarah shares her personal career leap from the ILS world and Apartments.com into a startup environment, including what felt risky, what surprised her, and the mindset shifts that helped her grow into sales leadership. We also dig into the realities of working at a company where priorities can change fast, collaboration is constant, and learning a new vertical like renters insurance forces you to get comfortable being new again.
Then we get concrete on the platform: renters insurance compliance with 24/7/365 monitoring of certificates of insurance, rent reporting that helps residents build credit with all three credit bureaus, and pet management that verifies animal information to reduce unreported pets and improve the pet-owning resident experience. Throughout, we keep the focus on what property managers, owners, and operators care about most: reducing on-site workload, protecting assets, improving the resident journey, and finding smart ways to support NOI through more efficient workflows and vendor consolidation.
If you’re heading to the Multifamily Women’s Summit, Sarah also shares what she’s excited about meeting new faces and reconnecting with familiar ones. Subscribe for more conversations with multifamily leaders, share this with a teammate who owns operational efficiency, and leave a review to help more listeners find the show.
Connect with Multifamily Women®:
Multifamily Women® Summit: https://multifamilywomen.com/
Carrie Antrim on LinkedIn: https://www.linkedin.com/in/carrieantrim/
Be a Guest on the Podcast or at the Summit: https://apps.multifamilywomen.com/speakingrequest
Multifamily Women® Leadership Series: https://apps.multifamilywomen.com/join