In this episode, host Carrie Antrim engages Katie Battig and Liz Findura from MRI Software in a nuanced discussion about the company’s initiatives in fraud prevention and their exploration of AI technology within the real estate sector. While AI often floats around as an industry buzzword, the conversation delves into how MRI Software is actively incorporating it as a tool aimed at supporting organizational efficiency.
Strategic Innovator Heather Williams Brings Expertise to Multifamily Innovation® Council
December 20, 2023 – Scottsdale, AZ — Multifamily Leadership proudly welcomes Heather Williams, Vice President of Strategic Solutions at Willow Bridge Property Company, as the newest member of the Multifamily Innovation® Advisory Council. Heather brings extensive experience and a forward-thinking approach to the council, enhancing the collective expertise of industry leaders shaping the future of multifamily housing.
At Willow Bridge Property Company, formerly known as Lincoln Property Company’s residential division, Heather oversees strategic solutions for over 75,000 units during her 16-year tenure. Her profound industry experience positions her uniquely to contribute invaluable insights to the Council.
Patrick Antrim, Chairman of the Multifamily Innovation® Advisory Council and CEO of Multifamily Leadership, expressed his enthusiasm about the new addition: “Heather Williams is a phenomenal asset to the Multifamily Innovation® Advisory Council. Her deep understanding of strategic solutions and technology implementation in the multifamily sector aligns perfectly with our mission. Heather’s innovative mindset and proven track record in enhancing resident experiences through technology will be invaluable in our continuous effort to advance the industry.”
Heather spearheads the programming aspect of technology across 9 states across the Southeast Region. She directly oversees the Southeast digital strategy, pre-development programming, and technology departments, meticulously crafting successful and measurable platforms for client success.
“I love technology,” Heather shares. “I’m always one of those people that wants to try things and beta test anything I can get my hands on.” Her passion for technology, coupled with a background in education, fuels her dedication to training and implementing cutting-edge solutions.
With a goal to bridge the gap between operations and marketing, Heather aims to explore innovative approaches to deploying technology that resonate across different generations, contributing to a more integrated living experience.
“Our industry is evolving at a rapid pace, the current market is redefining the need to focus on maximizing efficiency and navigating changing regulations being enacted across the country,” stated Kerry W. Kirby, Chair of Technology Initiatives for the Multifamily Innovation Advisory Council. “It is critical for industry leaders to collaborate, exchange ideas, and rethink operating models together. The council provides that structured platform, which is designed to transform, innovate, and set the stage for future success. Heather will be a valuable addition to our members, we are excited to have her join our prestigious group of thought-leaders.”
Heather emphasizes, “Innovation and technology are the architects of a better life. At Willow Bridge, we leverage these tools not just to stay ahead, but to sculpt an elevated resident experience, where every advancement contributes to a richer, more connected community.”
Council members benefit from Heather’s expertise, gaining insights into deploying technology effectively while bridging operational and marketing strategies. Her insights and dedication to improving the resident experience will undoubtedly elevate the industry’s standards.
About Multifamily Innovation® Council: The Multifamily Innovation® Advisory Council serves as a hub for visionary leaders committed to shaping the future of the multifamily industry. Through representation, inspiration, and support, the council fosters innovation, collaboration, and advancement within the multifamily sector. For more information, visit https://multifamilyinnovation.com/council/
Media Contact:
Email: [email protected]
Source: Multifamily Leadership
Multifamily Leadership Honors Companies in Best Places to Work Multifamily® for Women Rankings
Phoenix, Arizona – December 12, 2023 – The Multifamily Innovation® Summit, held on December 5-6, 2023 in Phoenix, Arizona, was the prestigious backdrop for the unveiling of the Best Places to Work Multifamily® for Women rankings. This annual event, a focal point for the multifamily industry, welcomed senior executives from across the nation who gathered to celebrate and acknowledge the companies that are setting benchmarks in employee involvement and satisfaction.
The rankings, a critical component of recognizing industry leaders, were exclusively revealed to an audience of multifamily executives. Each company listed first achieved recognition in the Best Places to Work Multifamily® before securing their position in the Best Places to Work Multifamily® for Women list. This two-tiered achievement underscores the commitment and success of these organizations in fostering a work environment where employee feedback and satisfaction are paramount.
The criteria for ranking were rigorous, emphasizing high levels of employee participation and positive response rates in internal surveys, and the requirement of being a recognized “Best Place to Work Multifamily®” in the current year. This benchmarking provides a transparent and comprehensive view of the companies leading the way in employee engagement and satisfaction within the multifamily industry.
The Best Places to Work Multifamily® for Women list, a prestigious recognition in the multifamily industry, sets rigorous criteria for organizations aspiring to be acknowledged for their commitment to inclusivity. To qualify, companies must have a minimum of 15 women on their team, regardless of the organization’s size. For organizations with over 60 employees, at least 25% of the workforce should be female. A key factor is the female response rate to internal surveys, which must be 40% or higher, and even more stringent at 80% for employers with less than 25 women. A minimum of 10 female responses is mandatory for consideration. Additionally, organizations must be recognized as a “Best Place to Work” for the current year and demonstrate an 80% average positive response rate among their female employees. For larger companies that conduct selective employee surveys, a minimum of 40% of the respondents should be women.
This comprehensive set of criteria underscores the importance of female representation and satisfaction in the workplace, highlighting the industry’s commitment to fostering equitable and inclusive work environments.
BEST PLACES TO WORK MULTIFAMILY® FOR WOMEN – PROP MGMT COMPANIES/OWNERS
1 Zocalo Community Development
2 NorthPoint Management
3 The Garrett Companies
4 Stoa Group, LLC
5 Luves Management LLC DBA City Heights Asset Management
6 FCI Residential
7 GrayCo Properties
8 RealSource Properties
9 BSR REIT
10 StoneRiver Company
11 SYNC Residential
12 American Communities
13 Decron Properties
14 Stone Mountain Properties
15 Scully Company
16 Avanti Residential
17 Chestnut Hill Realty
18 Eenhoorn, LLC
19 Hankin Apartments
20 The REMM Group
21 IMT Residential
22 Liv Communities LLC
23 TriBridge Residential
24 Apartment Dynamics
25 Alco Management, Inc.
26 Fogelman Properties
27 WRH Realty Services
28 Monument Real Estate Services
29 Carter-Haston Real Estate Services, Inc.
30 Park Properties Management Co
31 Trilogy Real Estate Group
32 Lawson
33 DASMEN Residential
34 ResProp Management
35 GoldOller Real Estate Investments
36 Westdale Asset Management
37 PEG Property Management Group
38 Kaftan Communities
39 Portico Property Management
40 The RADCO Companies
41 Presidium
42 Sunbelt Properties
43 Vidalta Property Management
44 Northland Investment Corporation
45 JVM Realty
46 Killam Apartment REIT
47 The Life Properties
48 Keener Management, LLC
49 Klingbeil Capital Management
BEST PLACES TO WORK MULTIFAMILY® FOR WOMEN – SUPPLIERS/VENDORS
1 The KSC Group
2 ApartmentGeofencing.com
3 Real Estate Business Analytics (REBA)
4 Spherexx
5 Leonardo247, Inc.
6 APARTMENT SEO, LLC
7 Apartments.com
8 Digible Inc
9 HappyCo, Inc.
10 Funnel
11 Grace Hill
The Multifamily Innovation® Summit, through these rankings, continues to highlight and celebrate the companies that are not just excelling in business but are also paving the way for an inclusive and engaging work environment. As the industry evolves, these rankings serve as a testament to the ongoing commitment to excellence and employee-centric practices in the multifamily sector.
For more information about this year and previous years’ rankings, and to register for the Best Places to Work Multifamily®, please visit Multifamily Women®: https://multifamilywomen.com/
Media Contact:
[email protected]
480-719-4409
Empathy & Innovation: The Dual Engines of Multifamily Success with Jennifer Carter
In today’s episode of the Multifamily Women® Podcast, host Carrie Antrim sits down with Jennifer Carter, the Customer Advocacy Manager at HappyCo, to delve into the twin pillars of empathy and innovation that are transforming the multifamily industry. Jennifer’s rich cross-industry background empowers her with unparalleled insights, and today she’s sharing them exclusively with you.
Unlocking Value in Multifamily: The Pfister Advantage in Design and Utility
As part of our Multifamily Women® Summit, we share time with innovative brands as part of our “Meet the Sponsors” series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments.
This episode features a discussion with Shannon Irby, the National Account Manager for New Construction at Pfister Faucets. Pfister is a brand that actively supports the platform, promoting technology and innovation within the industry.
Renowned globally for their product innovation, design, and value, Pfister’s designers are based in California, surrounded by forward-thinking designs from various industries such as automotive, aeronautics, computers, and fashion. By following trends in fashion, home design, and car manufacturing, among others, Pfister crafts new and exciting products.
Pfister also prioritizes practical innovation, ensuring their multifamily products are easy to install, clean, and use in everyday life. Working closely with multifamily developers and owners, Pfister tailors their offerings to each customer’s needs, whether that means providing a wide range of options or simplifying the selection process. In essence, Pfister is a full-service manufacturer that offers a diverse range of products, from entry-level to designer custom products for multifamily developers and owners.
Timestamps:
[00:05:13] Push and Seal drain innovation for multifamily properties.
[00:06:03] Practical innovation for everyday life using Pfister Faucets and other multifamily products.
[00:10:02] Pfister’s origin story.
[00:13:14] American Plumber Stories – Pfister’s Web Series.
[00:17:55] Inspiring the next generation of leaders.
Connect:
Shannon Irby Email: [email protected]
Shannon Irby LinkedIn: https://www.linkedin.com/in/shannon-irby-9a1039a/
Pfister Faucets: https://www.pfisterfaucets.com/
American Plumber Series: https://www.americanplumberstories.com/
Connect with Multifamily Women®:
Carrie Antrim on LinkedIn: https://www.linkedin.com/in/carrieantrim/
Multifamily Women® Summit: https://multifamilywomen.com/
Be a Guest on the Podcast or at the Summit: https://apps.multifamilywomen.com/speakingrequest
Multifamily Women® Leadership Series: https://apps.multifamilywomen.com/join
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® Summit: https://multifamilyinnovation.com/
Best Places to Work Multifamily®: https://bestplacestoworkmultifamily.com/
The Future of Multifamily: An Insider’s View with RealPage Industry Principals
On today’s episode, host Carrie Antrim talked with Krista Hurley and Talisa Dever who are both seasoned Industry Principals at RealPage. When it comes to leveraging technology to drive efficiencies and increase ROI, these women are the go-to authority. They have been instrumental in shaping innovative strategies that have not just disrupted but transformed the way we think about property management and resident engagement.
Redefining Affordable: Jenna Juniper on the Transformation of Low-Income Housing
In this episode of the Multifamily Women® Podcast, host Carrie Antrim chats with Jenna Juniper, President at Housing Consultants of America, LLC. Jenna shares her mission of successfully facilitating partnerships between nonprofits and developers to drive the implementation of crucial services for low-income properties across the nation.
Redefining Rent: How CredHub is Changing the Multifamily Credit Landscape
In this episode of the Multifamily Women® Podcast, host Carrie Antrim interviews Michelle Flandreau, Chief Revenue Officer at CredHub. Michelle shares her insights and experiences in the multifamily industry, drawing from her background in sales, marketing, business development, and user experience.
Bridging The Gap Between Operational Performance And Financial Impact With Amber Tran
In this episode of the Multifamily Women® Podcast, host Carrie Antrim interviews Amber Tran, Product Designer at Vizibly. This episode is part of our “Meet the Sponsors” Series where we get to know the brands creating the most forward-thinking innovations in software and technology to offer solutions for multifamily property management and ownership to become more efficient and successful.
Amber shares her insights on user-centered design and how it can be applied to the world of multifamily property management. She discusses her role at Vizibly and the importance of designing experiences that add value to the end user.
The success of a design or product in property management is measured by its ability to provide a user experience that caters to the needs of property managers. Amber emphasizes the importance of a simplified user interface that is still complex enough for power users, aiming to strike a balance where technology is useful and enhances property managers’ efficiency.
Technology is not meant to replace jobs but rather to support and enhance human efficiency. Amber addresses the fear that technology will replace jobs, clarifying that it is more of a transition. The purpose of technology in this context is to provide property managers and on-site teams with more time to focus on building relationships.
While technology can automate tasks and streamline processes, it cannot replace the human touch and understanding necessary in property management. The goal of technology is to give property managers more time and enable them to be faster and more efficient. The success of a design or product in this context is measured by its ability to improve outcomes, processes, and user experience.
Timestamps:
[00:01:43] Being a product designer in the multifamily industry.
[00:06:01] Designing for different user groups.
[00:07:18] Fail fast and learn fast.
[00:12:08] User-friendly multifamily budgeting with Vizibly.
[00:15:48] Software design and budgeting.
[00:19:36] Decision intelligence and user feedback with Vizibly.
[00:23:16] Budgeting stages and user feedback.
[00:26:10] Multifamily Women® Leadership Series.
Resources:
Amber Tran on LinkedIn: https://www.linkedin.com/in/ambertran7/
Vizibly: https://www.vizibly.io/
Connect with Multifamily Women®:
Carrie Antrim on LinkedIn: https://www.linkedin.com/in/carrieantrim/
Multifamily Women® Summit: https://multifamilywomen.com/
Be a Guest on the Podcast or at the Summit: https://apps.multifamilywomen.com/speakingrequest
Multifamily Women® Leadership Series: https://apps.multifamilywomen.com/join
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® Summit: https://multifamilyinnovation.com/
Best Places to Work Multifamily®: https://bestplacestoworkmultifamily.com/
Empowering Leadership and Re-Imagining Team Structures with Ashley Lipp
In this episode of the Multifamily Women® Podcast, host Carrie Antrim and Ashley Lipp, VP of Residential Property Management at Lloyd Companies, discuss the importance of cultivating a strong relationship with oneself as a leader, and how new leaders often underestimate the significance of this internal connection. It is stressed that without a healthy relationship with oneself and a commitment to self-honesty, it is unlikely for a leader to inspire and motivate others.
Driving Change in Multifamily: Angela Flick on Adapting and Innovating
On this episode of the Multifamily Women® Podcast, host Carrie Antrim speaks with Angela Flick, Vice President of Strategic Solutions at Mack Property Management. Angela has extensive experience in the industry, having worked for Greystar, Riverstone Residential Group, and ConAm Management. Angela is a member of the Multifamily Innovation® Council and loves talking about prop-tech and innovation.
Lloyd Companies VP, Ashley Lipp, Joins Industry-Leading Multifamily Innovation® Advisory Council
March 8, 2023 – Scottsdale, AZ — Multifamily Leadership is pleased to announce Ashley Lipp, Vice President of Residential Property Operations at Lloyd Companies, has joined the Multifamily Innovation® Advisory Council. This esteemed council is made up of industry leaders and innovators who come together to share their expertise and insights on the multifamily industry.
Lipp states, “I’m excited to join this group of multifamily professionals which has already proven to offer invaluable insight on the opportunities and challenges our industry faces. I have connected with several new colleagues and believe the networking opportunities this group offers will greatly benefit both my professional growth and Lloyd Companies as a whole.”
As a member of the council, Lipp will provide valuable insight and expertise in the multifamily industry, bringing her wealth of experience and knowledge to the table. Lipp leads the Residential Property Management team at Lloyd Companies, overseeing more than 8,500 multi-family units in the portfolio.
“Ashley is already a vital member of our Council, and we are thrilled to have her expertise and contributions to the industry,” said Chairman, Patrick Antrim. “We have no doubt that she will bring valuable insights and ideas to the Multifamily Innovation® Advisory Council.”
Lipp is passionate about helping others achieve their professional goals and development, and is dedicated to empowering her team at Lloyd Companies. In her role as Vice President, she guides the Residential Property Management team in all of their functions and leads the vision, operations, and training for the division.
In addition to her professional pursuits, Lipp is dedicated to her personal interests and enjoys spending time with family and friends, as well as playing competitive sports. She received her education from the University of South Dakota, where she studied Contemporary Media & Journalism.
Council members enjoy access to weekly meetings, a private community, and an annual in-person summit, as well as the opportunity to share insights and learn from a diverse group of successful multifamily owners and operators. Membership is open to those who own or manage multifamily apartments with 1,500+ units under management.
“It’s not just about technology,” said Antrim. “It’s about the processes, leadership, and innovation required to make the business better. We are excited to continue supporting our members as they build and scale their businesses, and we welcome new members to join us in driving innovation in the multifamily industry.”
For more information about the Multifamily Innovation® Advisory Council, please visit https://multifamilyinnovation.com/multifamily-innovation-advisory-council/.
Media Contact:
480-719-4409
[email protected]
Source: Multifamily Leadership
Finding Your Voice and Leading with Empathy and Confidence
Christina Robinson Race is the Vice President of Solutions at Southwest Utility Solutions and has a diverse background in and out of the multifamily industry. She has been integral in managing $15 million (and bigger) deals and relationships in her 25 years of experience in the industry.
Improve Apartment Leasing Without “Just Adding Better Amenities”
WPM Real Estate Management provides management services for around 25,000 homes across the east coast. They’ve been helping multifamily and other real estate companies for over 15 years and use their experience to add great value to their properties.
Beyond Maintenance: Chadwell Supply’s Mission to Educate and Innovate
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Redefining Rent Payments: CredHub’s Vision for Empowering Residents and Managers
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Beyond Convenience: Arize’s Role in Enhancing Security and Efficiency in Apartments
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Behind the Wires: Making Sense of Multifamily Telecom Contracts with CCNG
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Empowering Multifamily Management: MRI Software’s Commitment to Seamless Solutions
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Charging Forward: Refuel Electric Vehicle Solutions (REVS) and the Future of EV Charging Stations in Multifamily Properties
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – TheGuarantors
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Dwelo
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Redefining Leasing: Conversations with LeaseHawk’s Sarah Saglam on AI and Multifamily Solutions
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Rent.
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Nice Healthcare
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Rently
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Rent Dynamics
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Community Boss™
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Platinum Cubed
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, Technology, Investments, and Leaders converge.
Meet the Sponsors Series – Cushman & Wakefield
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, technology, Investments, and Leaders converge.
Innovations in Apartment Searching: A Chat with Marcia Bollinger from Apartments.com
Multifamily Leadership is an Events, News, and Media Platform.
It’s where Multifamily Innovation, technology, Investments, and Leaders converge.
Activating Employees and Residents for Giving
Michelle Yeager-Thornton is the co-founder and COO of The Champion Companies. She manages the day-to-day operations of the business, and is the driving force behind the strategy and execution within the company.
Multifamily Women® Announces 2022 Summit Schedule
Topics range from negotiating better business deals to talent acquisition and retention, beating burnout, and balancing tensions between core and new innovation efforts, and more.
Multifamily Women® Summit to Recognize the Top 25 National Best Places to Work Multifamily® for Women
December 9, 2019, Scottsdale, AZ – Multifamily Leadership, producers of the Multifamily Leadership Innovation Summit in November and the Multifamily Women’s Summit in March, announced they would be releasing the top 25 National Best Places to Work Multifamily® for Women. This is an exciting new list based on data gathered from the research conducted through the national Best Places to Work Multifamily® program.

































